Product and marketing guide

Export customer feedback from Telegram.

Many small businesses and creators run sales, support, delivery updates, and customer relationships through Telegram DMs, support groups, and private channels. The problem is that orders, complaints, testimonials, and follow-up details are hard to organize when everything stays inside chat history.

From chat messages to reviewable data

Forward feedback, order, and support messages to the bot and download a ZIP. HTML, PDF, and DOCX are useful for human review and reports, while CSV and JSON can be tagged, searched, summarized, or imported into your own CRM and analytics tools.

Useful feedback exports

• Customer orders, delivery notes, and service follow-ups.
• Bug reports and support examples.
• Feature requests from power users.
• Testimonials and before-after messages.
• Sales objections and repeated questions.

Why this helps small teams

A Telegram export gives owners and operators a searchable record for accountability. You can review recurring issues, find promised follow-ups, collect real customer language, and keep older threads accessible even when daily support traffic moves quickly.

For public marketing use, ask permission before publishing customer messages.